Contact Us

We're listening to all your questions and suggestions

Send Us a Message

Contact Information

Welcome to the Arabic Keyboard Plus contact page. We're delighted to hear from you! Whether you have a question about our tools, an improvement suggestion, a technical issue to report, or simply want to share your experience, don't hesitate to contact us.

You can reach us directly by email: contact@clavier-arabe-plus.com

Why Contact Us?

Your feedback is extremely valuable to us. Over the years, many features have been added or improved thanks to our users' suggestions. Here are some common reasons why users contact us:

  • Technical support: Experiencing an issue with one of our tools? Describe it to us in detail.
  • Feature suggestions: Have an idea to improve our services? We're listening!
  • Usage questions: Need help using a specific feature?
  • Partnerships: Representing an educational or cultural institution interested in collaboration?
  • Thank you messages: Your messages of gratitude motivate us tremendously!

Response Time

We strive to respond to all messages within 24 to 48 business hours. During peak periods (particularly during baccalaureate exams), delays may be slightly longer, but rest assured that we read and respond to every message received.

For urgent technical issues affecting our tools' operation, we prioritize our responses and act quickly to resolve malfunctions.

Tips for a Quick Response

To help us respond more effectively, here are some tips when writing your message:

  • Be specific: Describe your question or problem with as much detail as possible.
  • Technical information: For technical issues, indicate your browser, operating system, and the tool concerned.
  • Screenshots: If applicable, screenshots help us enormously to understand the problem.
  • Valid email: Ensure the email address provided is correct to receive our response.

Frequently Asked Questions

How do I use the virtual Arabic keyboard?
The Arabic keyboard is very simple: click on the Arabic letters displayed on screen or use your physical keyboard with transliteration. The text appears in the input area and can then be copied to any application.
Is my data secure?
Absolutely! All our tools work locally in your browser. No text you enter is sent to our servers. Your privacy is completely protected.
The Photoshop tool isn't working correctly
Make sure to copy the already converted text (in the result area) and not the original text. The converter automatically reverses the text and corrects letter connection for proper display in Photoshop.
Can I use your tools on mobile?
Yes! All our tools are fully compatible with smartphones and tablets, Android and iOS. The design is responsive and adapts to all screen sizes.
How do I calculate my BAC average?
Our BAC calculator guides you step by step. First select your track (Sciences, Literature, etc.), then enter your grades and coefficients. The calculation is done automatically with precision.
Do you offer APIs for developers?
Currently, we don't offer a public API. However, if you represent an organization or have a specific project, contact us to discuss collaboration possibilities.
How can I support your project?
The best support you can provide is to share our tools with your network, on social media, or in your educational institution. Word-of-mouth helps us tremendously!
Are there usage limits?
No, our tools are completely free and without limitation. You can use them as much as you want, 24/7, without any restrictions.

Other Ways to Stay Connected

Follow us on social media to stay informed about our latest updates and news:

Note: Our social media accounts are under development. We plan to make them more active soon with tutorials, tips, and updates.

Share Your Experiences

Have you used our tools for an interesting project? Do you teach Arabic and recommend our keyboard to your students? Have you successfully solved a display problem in your designs thanks to our Photoshop tool? We'd love to hear your success stories!

Privacy of Your Messages

All messages received via this contact form are treated confidentially. We never share your contact information with third parties and will never send you unsolicited mail. Your email address is used only to respond to your request.

Bug and Technical Issue Reporting

If you encounter a bug or malfunction, here's the information that will help us resolve it quickly:

  • Detailed description of the problem
  • Tool concerned (Arabic keyboard, Photoshop converter, calculator, etc.)
  • Browser used (Chrome, Firefox, Safari, etc.) and its version
  • Operating system (Windows, macOS, Linux, Android, iOS)
  • Steps to reproduce the problem
  • Screenshots if possible

The more information you give us, the faster we can identify and fix the problem. Don't hesitate to be as detailed as possible!

Partnership Proposals

We're open to collaborations with educational institutions, cultural organizations, educational websites, and other actors in the Arabic-speaking world. If you have a partnership proposal, don't hesitate to present it to us via the form above by selecting "Partnership" as the subject.

Thank You for Your Interest

We sincerely appreciate you taking the time to contact us. Every message, whether it's a question, suggestion, or simple thank you note, is read carefully and motivates us to continue improving our services.

Arabic Keyboard Plus exists thanks to you, our community of loyal users. Together, we make Arabic writing accessible to everyone, everywhere in the world.

We look forward to reading your message!